Email Chat Support – Remote / Entry Level

We are seeking motivated individuals for the position of Chat Support Executive. In this role, you’ll be essential in resolving customer inquiries and recommending solutions via email and live chats, as well as guiding users through product processes. This position offers the flexibility to work remotely, allowing you to interact with clients from the comfort of your own home.

Roles: Your primary responsibilities will include managing customer queries and issues efficiently through email and live chat support. You’ll also assist customers in understanding our products better, enhancing their overall experience.

Rate: $35 per hour.


  • Excellent communication skills and the ability to build rapport with clients quickly.
  • Familiarity with social media platforms and comfort using them to interact with customers.

Skills/Background Needed:

  • Must have access to a device capable of accessing social media and website chat functions (Phone, Tablet, Laptop).
  • Ability to work independently and manage your time effectively.
  • Strong ability to follow detailed instructions.
  • Availability to work at least 5 hours per week.
  • Reliable internet connection.

Contract Length: No fixed term.

Hours per Week: Flexible, ranging from 5 to 40 hours.

Location: This is a fully remote position, with a preference for candidates within the United States.

Email and chat support roles are currently in high demand globally. If you are ready to start immediately and are looking for a role that combines flexibility with the opportunity to develop customer service skills, please apply today!