Website Social Sale Rep
We are looking for an outstanding Client Success Chat Specialist to establish how we deliver excellent service to our rapidly growing customer base.
As a Chat Specialist, your responsibilities will include resolving customer queries, recommending solutions, guiding users through features/functionalities, and working alongside product and design teams to create optimal client experience. To be successful in this role, you should enjoy solving problems and helping others.
Chat specialists are the people who answer the customer’s live chat support or sales questions on a business’s website. The work is done online, normally from home.
Embark on a fulfilling journey as a live chat sales representative, where you’ll connect with customers through interactive, personalized online conversations, and play a vital role in driving sales.
What you will be doing: You will go through a short training program to get familiar with the job and the business that you are working for. Then your daily task will be to log in to the business’s website live chat feature and respond to customer questions. Some will be for support and some will be sales-related. You will be given documentation with answers to the most common questions and you will have full support from our team as well.
Contract length: No fixed term
Rate: $25 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 – 20 hours a week
Location: Online Remote Position (United States preferred).
Chat Specialists are in huge demand worldwide right now.
If you can start right away please apply below.