HireSociall

HireSociall

Client Success Social Media Specialist (No Experience)

Website Social Sale Rep

We are looking for an outstanding Client Success Chat Specialist to establish how we deliver excellent service to our rapidly growing customer base.

As a Chat Specialist, your responsibilities will include resolving customer queries, recommending solutions, guiding users through features/functionalities, and working alongside product and design teams to create optimal client experience. To be successful in this role, you should enjoy solving problems and helping others.

Chat specialists are the people who answer the customer’s live chat support or sales questions on a business’s website. The work is done online, normally from home.

If you are eager to make a difference and can start right away, we encourage to apply below and embark on an exciting journey as a Social Media Chat Assistant.

What you will be doing: You will go through a short training program to get familiar with the job and the business that you are working for. Then your daily task will be to log in to the business’s website live chat feature and respond to customer questions. Some will be for support and some will be sales-related. You will be given documentation with answers to the most common questions and you will have full support from our team as well.

Contract length: No fixed term

Rate: $25 per hour

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.

Hours per week: 10 – 20 hours a week

Location: Work from Home Online Position (United States preferred).

Chat Specialists are in huge demand online right now.

If you can start right away please apply below.