HireSociall

HireSociall

Customer Service Representative (Remote / No Phone Call / Entry Level)

Website Social Sale Rep

The Customer Service Representative position is an entry level role responsible for engaging with customers. Basic duties include effectively replying to emails, and chats from customers and participating in meetings with the Customer Service or other internal teams (to discover new communication tactics and maintain expert knowledge about company products and services).

A Customer Success Representative will also assist with customer quality and service claims and processing orders and returns. Position’s support involves items such as, but not limited to data entry (sales orders, quality, and service claims), and creation of shipping labels, sales, and marketing sample orders.

What you will be doing: As a Customer Service Representative you will be paid to reply to live chat messages on a business’s website or social media accounts. This is primarily a customer support live chat job so you will be mainly answering questions from existing customers on things like returns and re-ordering. Full training is provided, no experience necessary.

Contract length: No fixed term

Rate: $30 per hour

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.

Hours per week: 5 – 40 hours a week

Location: Work from Home Online Position (United States preferred).

Customer service representatives doing live chat support are in huge demand online right now.

If you can start right away please apply below.