Customer Support Specialist (Hourly)

Website Social Sale Rep

Customer Support Specialist guides product users through our practice management software features, functionalities and resolves client inquiries by recommending solutions. Helps coordinate and implement product usage. Assists clients with software issues by providing professional and clear answers. Answers calls, provides troubleshooting information, reports and analyzes customers’ information and needs, and is a direct link between the company and its existing and potential clients. Full training is provided, and we’re seeking candidates who can start work immediately.

What you will be doing: As a Social Media Chat assistant you will be paid to reply to live chat messages on a businesses website or social media accounts. This includes answering customer questions, providing sales links and offering discounts.

Contract length: No fixed term

Rate: $25 – $35 per hour

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.

Hours per week: 5 – 40 hours a week

Location: Work from home online (United States preferred).

Social Media Chat Assistants are in huge demand worldwide right now.

If you can start right away please apply below.