Entry Level Social Media Support (Remote, No Experience, Part Time)

Website Social Sale Rep

This is a job posting for a dedicated chat support agent, and the most important part of your job as a live chat agent is how you respond to questions from customers (and potential customers). There are a lot of businesses on our platform hiring more live chat agents right now.

Must be fluent in reading, writing, and speaking English.
Excellent verbal and written communication skills.
Ability to deal with upset customers and deescalate the situation.
Provide empathy and call control.
Exceptional attention to detail and ability to multitask.
Ability to navigate through multiple systems with your computer.
Technical abilities sufficient to install/uninstall programs and troubleshoot your own equipment.

If you are eager to make a difference and can start right away, we encourage to apply below and embark on an exciting journey as a Social Media Chat Assistant.

What you will be doing: As a dedicated chat support agent, you will be responsible for supporting one of our dedicated accounts. This position entails handling inbound email, or chat support for a single account. You will follow a guided process and be able to consult the manager if needed.

Contract length: No fixed term

Rate: $25 per hour

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.

Hours per week: 5 – 40 hours a week

Location: Work from Home Online Position (United States preferred).

Live Chat Agents are in huge demand online right now.

If you can start right away please apply below.