HireSociall

HireSociall

Social Media Agent (Fully Remote – US)

Website Social Sale Rep

We are currently searching for a Live Chat Agent. The Live Chat Agent will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our clients’ websites (via Live Chat software) and will be expected to provide exceptional customer support in real-time.

They should be capable of handling multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.

If you are eager to make a difference and can start right away, we encourage to apply below and embark on an exciting journey as a Social Media Chat Assistant.

What you will be doing: Your job will be to log in to the business’s Facebook and Instagram accounts, to then reply to questions that have been sent by customers. Some of the questions will be from existing buyers who want support with their purchase and some will be from potential customers who are asking sales questions. You will be trained on how to handle all the different types of questions.

Contract length: No fixed term

Rate: $32 per hour

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.

Hours per week: 5 – 40 hours a week

Location: Work from Home Online Position (United States preferred).

Live Chat Agents are in huge demand online right now.

If you can start right away please apply below.