HireSociall

HireSociall

Social Media Support Specialist (Sales)

Website Social Sale Rep

The Chat Support Specialist will be responsible for managing the online chat and providing real time assistance to our customers.Position ResponsibilitiesManage online chat and responsible for real time assistance ranging from potential sales opportunities, customer requests, and solving customer concerns and issuesAssist in lead generation by proactively reaching out to website visitors while acting as a bridge to Advisor sales conversionsUtilize customer service skills to solve real time issues while maintaining high level knowledge on Academy products and personal to transfer if neededPartners with Management on customer and product issues to identify trends that may affect customer satisfaction levels while tracking chat KPI’s to provide a better overall customer experienceProperly and effectively use the necessary CRM software to add data, confirm correct information, and better help in transferring to correct department or Sales Advisor Full training is provided, and we’re seeking candidates who can start work immediately.

What you will be doing: As a Social Media Chat assistant you will be paid to reply to live chat messages on a businesses website or social media accounts. This includes answering customer questions, providing sales links and offering discounts.

Contract length: No fixed term

Rate: $25 – $35 per hour

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.

Hours per week: 5 – 40 hours a week

Location: Work from home online (United States preferred).

Social Media Chat Assistants are in huge demand worldwide right now.

If you can start right away please apply below.