No Phone Customer Service Representative (Remote)

If you’re seeking a flexible, remote work opportunity that allows you to engage with customers without the need for phone calls, consider this role as a entry level Customer Service Representative. This position focuses on providing excellent customer support via live chat and email, ensuring all inquiries and issues are handled effectively and courteously.

Key Responsibilities:

  • Respond to customer inquiries via live chat on the business’s website and social media platforms.
  • Offer solutions, provide sales links, and issue discounts as needed.
  • Research and provide accurate answers to resolve customer issues.
  • Escalate unresolved matters appropriately.

Rate: $35 per hour.


  • Must have access to a device capable of utilizing social media and website chat functions (such as a phone, tablet, or laptop).
  • Ability to work independently and follow instructions closely.
  • Minimum availability of 7 hours per day.
  • Reliable internet connection to ensure uninterrupted service.


  • Fully remote; candidates from the United States are preferred.


  • Full training will be provided, so no prior experience is necessary.

This role is ideal for individuals who excel in written communication and are looking to start immediately. If you meet these criteria and are eager to provide top-tier customer service, please apply today!