Take on the role of a Technical Support Writer and be instrumental in managing customer support. In this position, you’ll be tasked with creating accurate and comprehensive technical documentation that will act as a knowledge base for live chat customer support. Additionally, you will provide live chat assistance, offering prompt and effective help to both new and existing customers.
Rate: $35 per hour.
Location: Remote, with a preference for candidates within the United States.
Requirements:
- Access to a device capable of accessing social media and website chat functions (Phone, Tablet, Laptop).
- Ability to work independently.
- Strong ability to follow detailed instructions.
- Minimum availability of 5 hours per week.
- Reliable internet connection.
Hours per week: Flexible, ranging from 5 to 40 hours.
Demand for skilled Live Chat Assistants is high globally. If you are ready to start immediately and are passionate about technical writing and customer support, we encourage you to apply today!